Privacy Policy

1. Information We Collect

We may collect personal details such as name, contact number, email address, subscriber details, service address, device information, IP address, login activity, and service usage information related to cable TV, broadband, recharge, and customer support services.

2. How We Use Your Information

Your information is used to activate services, provide customer support, improve service performance, process subscriptions, send important updates, maintain security, and comply with legal requirements.

3. Data Protection & Security

VK Digital uses secure systems, encryption, access controls, and monitoring technologies to protect customer information and maintain service security.

4. Sharing of Information

VK Digital does not sell customer information. Data may only be shared for legal compliance, regulatory requirements, or authorized operational support services.

5. Cookies & Website Usage

Our website may use cookies and analytics technologies to improve user experience, enhance functionality, remember preferences, and analyze website performance.

6. Service Availability

Temporary service interruptions may occur during maintenance, system upgrades, technical issues, or external network disruptions.

7. Your Rights

Subscribers may request to access, update, or correct their personal information and contact support for privacy-related concerns.

8. Third-Party Services

VK Digital services may include integrations or links to third-party platforms and services. Such services operate under their own privacy policies and terms.

9. Changes to Privacy Policy

VK Digital reserves the right to update or modify this Privacy Policy at any time. Updated policies will be published on the official website.

10. Contact Information